Do you sell polo shirts and other pieces that meet common school uniform requirements?

Yes, we have a range of tops like polos, oxfords, and blouses that work nicely for school dress codes. Filters on our site help you easily find uniform-friendly options.

What materials do you use that are durable for daily school wear?

Our school uniform pieces are constructed from durable fabrics like organic cotton, performance blends, and wrinkle-resistant polyester to withstand busy school days.

Do you offer pleated or A-line uniform skirts?

 Absolutely. We design skirts in versatile styles like pleated, A-line, and skater silhouettes that work well for uniform dress codes. Many lengths and colors available.

Can I buy uniform pieces in bulk for multiple students in my family?

Yes! Contact our team for bulk discounts on multi-item uniform purchases for families with multiple students.

Do you sell uniform jumpers or pinafore dresses?

Uniform-friendly jumpers and pinafores are available in several classic colors. Many feature pockets, pleats, and adjustable straps for a perfect school-approved look.

What uniform accessories and layers do you recommend?

 Layer with our cardigans, sweaters, and blazers. Add tights, knee socks, headbands, and other accessories to finish off your uniform in style. Check our style guide for ideas!

Do you offer adjustable waistbands to allow growth?

 Many of our uniform bottoms feature adjustable waistbands with elastic, drawstrings, or other elements to provide room to grow. Great for growing kids!

Can I get school logos or emblems added to uniform tops?

Yes! We can customize any uniform top with embroidered school logos. Contact us for pricing and timelines for emblem personalisation.

How do you design pieces to comfortably fit active kids?

 Our designers carefully craft styles with features like stretch fabrics, reinforced seams, adjustable elements, and athletic cuts optimized for comfort, movement, and durability.

Do you help schools design and source custom uniform programs?

 We’d love to partner with schools to develop customised uniform programs! Contact our team to learn more about this service. 

What sizes do you offer?

We offer a wide range of sizes from XS to 4XL to ensure a great fit for all body types. Check our size chart for detailed measurements.

What fabrics do you use?

 We use high-quality natural fibers like organic cotton, linen, silk, and wool from ethical sources for comfort and sustainability.

Do you offer customisation options?

Yes, we offer some customisation like monogramming and hemming for select items to provide a personalised touch. Contact us for details.

How often do you release new collections?

We release new collections 2-3 times per year to stay on top of the latest trends and give you fresh pieces to mix into your wardrobe.

What is your price range?

Our prices range from value items under £1.99 to higher-end pieces up to £250. With both affordable basics and investment pieces, we have options for every budget.

Do you have a physical store location?

We are currently an online-only brand, but hope to open physical retail spaces in the future! Subscribe to our emails for store opening updates.

Do you ship internationally?

We plan to ship to over 50 countries worldwide!

How can I see product reviews?

Each product page features ratings and reviews from real customers. This helpful feedback allows you to purchase with confidence.

When will my order ship?

 Orders ship within 1-2 business days. See shipping timelines by location on our FAQ page. Rush shipping is available at checkout.

What is your return/exchange policy?

 We offer free returns within 30 days of purchase. See our policy page or contact us for more info on exchanges.

Do you offer sales or promo codes?

 Yes, we run sales and promotions regularly! Be sure to sign up for emails so you never miss a deal.

Can I make appointments for in-person shopping?

We don’t currently offer in-person shopping, but hope to in the future. Sign up for our emails to be notified when it becomes available.

How often do you get new merchandise?

We add new arrivals to our online shop multiple times per week so you’ll always see fresh styles every time you visit.

Do you have a student or teacher discount program?

 Yes! Students and teachers get 15% off purchases when they sign up with a valid school email address.

What makes your clothing sustainable?

 From organic fabrics to ethical factories, we focus on sustainability in our entire supply chain. Learn more on our About Us page.

Do you accommodate special sizing needs?

Absolutely. We work to accommodate all body types. Contact our fit experts for help with hard-to-find sizes.

What payment methods do you accept?

We accept all major credit cards, Paypal, Apple Pay, and Shop Pay.

How long does it take to process my order?

Orders are processed within 1 business day, then packed and shipped! Rush processing is available for an extra fee.

Do you have a store credit card or rewards program?

 Not currently, but we hope to offer special financing and rewards for our loyal customers in the future! Sign up for emails for program updates.

Where do you manufacture your clothing?

 Our pieces are ethically manufactured in factories with fair labor practices around the world. Learn more on our About Us page.

Do you accommodate wholesale orders or partner with retailers?

We do work with select retailers and boutiques. Contact our wholesale team to inquire about partnerships.

How often do you restock popular items?

We restock bestselling items regularly so they’re always available. Use the email notifications on product pages to know when favorites come back in stock.

What makes your brand different from competitors?

 From design to sustainability, we offer a unique combination of style, quality, and ethics that sets us apart. Our focus is on you, our customer and partners.

Do you offer clothing for kids or babies?

 Yes, we hope to expand into children’s wear in the future. Sign up for updates!

What clothing essentials do you recommend?

 Some of our must-have essentials include: perfect-fit jeans, lightweight sweaters, soft tees and tanks, stylish blazers, versatile midi skirts, and flattering maxi dresses.

Do your clothes run true to size?

? We design our pieces to run true to size for a great off-the-rack fit. Refer to our detailed size chart to find your perfect size.

How do I find clothes for my body type?

 Check our Style Guide which offers outfit ideas and shopping tips for all body types. You can also book a free virtual styling session with our experts.

What is your return policy for online purchases?

 You have 30 days to return unworn, unwashed items with tags attached. We’ll issue a refund or exchange – whatever you prefer!

Do you offer personal styling services?

Yes! Book a free 30-minute virtual session with a stylist to get personalized outfit ideas and advice.

Can I order fabric swatches?

 Absolutely! On each fabric page, you can request free swatches to see colors and textures up close before you buy.

When are new arrivals added to your online shop?

We add the latest pieces to our New Arrivals page multiple times per week – be sure to check back often!

Do you have a newsletter I can sign up for?

Yes! Sign up on our homepage to get exclusive deals, early access to sales, and updates sent to your inbox.

How quickly do items typically sell out?

 Our most popular pieces tend to sell out very quickly. Sign up for restock emails so you’re notified when they come back.

Do you offer price adjustments if an item goes on sale?

Just give us a call or email us within 7 days of purchase and we’ll happily adjust the price for you if an item goes on sale.

What makes your products worth the price?

 From premium fabrics to quality construction, our pieces are designed to last. We focus on value at every price point.

What is your clothing designed for?

 Our clothing is designed to be versatile, flattering, and comfortable for everyday wear, school, work, travel, events, and more.

Do you sell clothing for men?

We currently only offer school wear , but we hope to launch a menswear line in the future. Sign up for updates!

How long is your clothing designed to last?

Our pieces are designed for longevity. With proper care, our clothing is made to withstand many wears and washes while retaining quality.

Do your clothes feel soft and comfortable?

 Absolutely! We use fabrics like cotton, modal, and cashmere known for exceptional softness and comfort.

Are there clothing items you manufacture locally?

 Many limited edition capsules are crafted locally in our own UK factory using quality global materials. Sign up for emails to shop these special collections.

Do you offer business or corporate apparel?

? We don’t currently offer business-specific collections, but our pieces work great for all environments. Contact us about developing your customised corporate collections!

How do you pick designers and partners for collaborations?

We hand-pick collaborators who share our values and aesthetics. Stay tuned for upcoming partnerships!

Do you accommodate requests for custom or bespoke orders?

 We offer limited customisation for now, but can provide expanded bespoke services in the future. Let us know how we can help create your dream pieces!

Have your products received any industry certifications?

? Many of our fibers and factories are certified by organizations like GOTS, BCorp, and Fair Trade. See our About Us page for details.

Where is your clothing designed?

Our in-house team of designers around the globe carefully craft each collection to meet your wants and needs.

Are your clothes vegan?

 We offer many vegan-friendly pieces made without any animal products. Check product pages for materials details. Let us know if you need help finding vegan options!

Do your factories engage in sustainable practices?

 Yes! Our factories use renewable energy, optimize water usage, and meet stringent standards. Learn more on our sustainability page.

What popular styles do you offer?

 Some customer favorites include everyday tees, strappy sundresses, vintage-wash denim, lived-in joggers, and bold printed midi skirts. Discover more top-rated styles online.

Do you sell belts, hats, or other accessories?

 We currently only offer clothing, but hope to expand into accessories in the very near future. Sign up for updates!

How do you identify trends and decide what to design each season?

 Our designers carefully analyse runway shows, street style, sales data, and customer feedback to create pieces you’ll love season after season.

Do you offer clothing repair or alteration services?

We don’t currently offer these services, but recommend your local tailor or seamstress for adjustments. Contact us if you need help finding a qualified pro.

Can I cancel or modify an order after it's placed?

 As long as your order hasn’t shipped yet, you can easily cancel or make changes online through your account dashboard. Reach out if you need any help!

Do your fabrics have stretch?

Many of our fabrics contain spandex or other fibers with stretch for enhanced comfort and flexibility. See our material glossary for specifics.

How should I wash and care for your fabrics?

 Check garment labels and our fabric care guides for specialised washing, drying, and ironing instructions. When in doubt, use cold water and line dry!

Do your clothes fit petite frames?

 Many of our pieces like dresses, jumpsuits, and separates are designed to flatter petite figures. Check our fit guides or ask us for recommendations!

Do you use ethically-sourced feathers or down?

If a piece contains feathers or down, we ensure it’s responsibly sourced. We avoid live-plucking and force-feeding practices. Check product labels for details.

Are there clothing rental options?

 We don’t currently offer clothing rental, but it’s something we hope to provide in the future! Sign up for updates on new services.

Do you have a physical catalog I can order?

 We don’t produce paper catalogs anymore in an effort to be eco-friendly. Browse our digital catalogs on our website!

Where are your head offices located?

Our head offices are located in Leicestershire UK but our team spans the globe. Contact us anytime!

ee our material glossary for specifics.

Do you ship in eco-friendly packaging?

 Yes! We use recycled packaging materials whenever possible to minimize waste. Let us know if you have any special requests.

Can I pick up my order in person?

As an online brand, we don’t currently offer in-person order pickup. But we hope to have physical stores someday! Sign up for updates.

ee our material glossary for specifics.

Do you sell activewear or loungewear?

 We don’t currently offer active or loungewear, but it’s at the top of our list for new categories. Let us know what you’d like to see!

ee our material glossary for specifics.

What fabrics and materials do you avoid using?

 Based on environmental and ethical concerns, we avoid fabrics like conventional cotton, hazardous dyes, and exotic animal materials.

ee our material glossary for specifics.

Do you design clothing specifically for events like weddings or parties?

 While we don’t have designated collections, many of our dresses, jumpsuits, and separates work beautifully for events. Let us help outfit your next special occasion!

How often are new collections released?

 We launch new seasonal collections every 3 months so you’ll always find fresh arrivals each season. Pre-order upcoming looks based on runway previews.

Do your clothes come packaged in gift boxes?

 Most items arrive in our signature recyclable kraft boxes, perfect for gifting or storing pieces long-term. Gift wrapping is available for an additional fee.

ee our material glossary for specifics.

What is your company's background and history?

? Founded over 30+ years, we went online in 2023, we created Samraj Fashion Online to offer thoughtfully made clothing crafted with care and consideration at every step. Learn more about our journey on our About Us page!

Do you have a referral or affiliate program?

Not at this time, but we plan to launch referral rewards for loyal customers soon! Sign up for emails to be the first to know.

Do you use sustainable textile processes like low-impact dyes?

Absolutely. From dyes to finishes, we use methods like low-impact digital printing to reduce the environmental impact of our textiles.

How often do you introduce new collections?

 We release new collections around 4 times per year aligned with the seasons so you’ll see fresh pieces every 3 months.

Do you sell plus-size clothing?

? We proudly offer an extended size range up to 4XL so women of all sizes can find the perfect fit. Check out our plus collection!

What is your mask policy for COVID-19?

 The health of our customers and team remains our top priority. We follow all CDC guidelines and local regulations related to COVID-19 safety.

How can I see your current inventory?

 Our online product listings show real-time availability and inventory levels so you’ll know exactly what’s in stock before you buy.

Do you offer clothing made from recycled materials?

 Yes! At every opportunity we use innovative recycled fibers and fabrics like recycled cotton, nylon, and polyester whenever possible.

How do you select sustainable materials and fabrics?

Our designers carefully research and source eco-friendly fabrics like Tencel, organic cotton, and recycled poly. Learn more on our Materials page.

Do your facilities use renewable energy?

 Yes! Our offices, fulfillment centers, and many factories have transitioned to renewable energy sources like solar and wind.

Do you test products on animals?

Absolutely not. We are 100% vegan and cruelty-free. No Samraj Fashion products are ever tested on animals.

Do you accommodate made-to-order or custom requests?

 We offer minor customisation like monogramming for select pieces. Contact us for pricing and options for fully customized orders in small quantities.

Can I visit a store to see products in person?

As an online brand, we don’t have physical stores yet. But we hope to expand into retail spaces soon! Sign up for updates.

Do you sell maternity or nursing-friendly clothes?

Not currently, but we hope to expand into maternity wear in the future based on customer interest. Let us know if you want to see this category!

How do you pick sustainable factories to partner with?

We own our UK factory and thoroughly vet each partner factory for fair wages, clean facilities, safety standards, and sustainable practices before partnering.

Do you accommodate re-orders or re-purchases of favorite items?

 Absolutely! If you want to re-purchase a favorite sold-out style, just reach out and we’re happy to assist you.

Can I customise clothing with my own designs?

We don’t currently offer custom print or design services, but hope to expand customisation options in the future. Stay tuned!

Do you sell men's or children's clothing?

 We only offer women’s clothing for all including men’s and kids’ lines based on demand.

How often do you add new products?

New pieces are added to our online shop multiple times per week so you’ll always see fresh styles each time you visit. Check back frequently!

Do you allow retail partners or affiliates to sell your products?

Yes, we work with select boutiques and retailers to carry our collections. 

Do you offer clothing suited for work environments?

Absolutely. Our collections include professional staples like blazers, sheath dresses, trousers, blouses, and more suitable for the office.

Can I purchase sample sale items?

 Keep an eye out for limited sample sales online! Sign up for emails to shop exclusive sample sales and get access to our vintage inventory.

Do you use ethical processes like zero-waste pattern making?

Yes! We utilise zero-waste design principles.

Do you accommodate special order requests for sizes outside your normal range?

 We have a robust size range, but contact us for pricing and availability of special order requests outside our normal size offerings.

Do your products align with any religious garment requirements?

We aim to accommodate all customers. Let us know if you need assistance finding items that meet religious garment needs and we’re happy to help.

Do you offer clothing suitable for workouts or athletic activities?

 We don’t currently carry activewear, but our designs work great for casual wear, travel, and everyday activities.

Do you have clothing designed specifically for travel?

 While we don’t have a designated travel collection, our pieces are designed with versatility and comfort in mind to go the distance no matter where you wander.

Do you offer wholesale pricing for boutique or retail partners?

Yes! We have special pricing for qualified retail partners interested in carrying our collections in-store or online. Complete our partnership inquiry form to get started.

What is the minimum order quantity for wholesale purchases?

 Our standard MOQs for wholesale orders are 5-10 pieces per style. Contact us if you need help curating an opening order that meets your needs.

Do you accommodate custom private label or white label production?

We have private label production capabilities and can develop custom pieces with your branding. Minimums apply. Inquire for pricing and timelines.

Can I schedule a wholesale preview or trunk show?

 Yes! Our sales team can schedule a virtual or in-person wholesale preview for prospective retail partners.

How often do you release new collections for wholesale buyers?

We launch 4 seasonal collections each year. Wholesale buyers get access to pre-season previews and early ordering options.

Do you provide marketing materials and merchandising guides for retail partners?

Yes, we can offer co-branded marketing materials, digital assets for email and social, and merchandising guidelines to help our retail partners promote our collections effectively.

When can I expect delivery for wholesale orders?

 Wholesale order delivery takes 6-8 weeks from final design approval. Rush production may be available for an added fee.

Can you develop exclusive products for my store?

We do accommodate exclusive product designs for select retail partners. Contact our wholesale team to discuss capsule collections for your customers.

Do you offer discounts or cooperative advertising for retailers?

Yes, we offer co-op advertising support like discounted or free branded marketing materials as well as discounted or free shipping specials to drive traffic and sales.

We hope our FAQs help to discover everything you need to know about Samraj Fashion, from our commitment to sustainability to our inclusive approach to fashion. 

We offer a wide range of clothing, accessories, and more, suitable for both B2B and B2C customers. From sizing information to our ethical sourcing practices, we hope, these FAQs provided comprehensive insights into our brand ambitions. 

Don’t wait – join the Samraj Fashion community today and elevate your style with our quality, diverse fashion offerings.

Place your order now and experience the world of Samraj Fashion firsthand.

Where Style Embraces Diversity! Your style journey starts here!

Why not contact Samraj Fasion today.