Privacy Policy

Welcome to the Privacy Policy of Samraj Fashion. Your privacy is important to us, and we are committed to safeguarding your personal information while providing a seamless and enjoyable shopping experience. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services. 

We encourage you to carefully read and understand this policy. By accessing and using our website, you acknowledge and consent to the practices described herein.

1. Introduction:

At Samraj Fashion, we take your privacy seriously. We strive to provide high-quality fashion products and a safe, enjoyable shopping environment for our customers worldwide. To achieve this, we collect and process personal information to enhance your experience and provide you with valuable content and offers. Our Privacy Policy explains our data practices, the choices you have regarding your personal information, and how we ensure the security of your data.

2. What is Covered by this Policy?

This Privacy Policy applies to all personal data collected and processed by Samraj Fashion in relation to your interactions with our website, products, and services. It also covers our practices concerning cookies and similar tracking technologies used on our website

3. Information We Collect

At Samraj Fashion, we collect two main categories of information:

1. Personal Information: This includes data that can be used to identify you, such as your name, email address, shipping address, and payment details. We collect personal information when you make a purchase, create an account, subscribe to our newsletter, or interact with our customer support.
2. Usage Data: We also gather non-personal information about your interactions with our website, including your IP address, browser type, and usage patterns. This data helps us improve our website and provide a more personalised experience.

4. How We Use Your Information

1. Order Processing: We use your personal data to process and fulfill your orders, including handling payment, shipping, and providing customer support.
2. Communication: With your consent, we may use your contact information to send you updates, promotions, newsletters, and personalised offers that we believe will enhance your shopping experience.
3. Personalisation: We use your data to tailor our website content, product recommendations, and advertising to your interests and preferences.
4. Improvement: We analyse usage data to enhance our website, products, and services, and to understand customer preferences.

5. Cookies and Tracking Technologies

Cookies are small text files that are stored on your device when you visit our website. They help improve your browsing experience and provide insights into your preferences. We use cookies for various purposes, including:

1. Functional Cookies: These are essential for the proper functioning of our website, such as remembering items in your shopping cart and providing secure access.
2. Analytics Cookies: These collect data on how visitors use our website, helping us analyze and improve its performance.
3.  Marketing and Advertising Cookies: These enable us to serve targeted ads based on your online behavior and interests.
4. You can manage your cookie preferences through your browser settings. Please note that certain cookies are necessary for the functioning of our website. If you choose to disable cookies, some features may not work properly.

6. Your Rights and Choices

1. Access: You have the right to access the personal data we hold about you and request copies of your data.
2. Correction: You can correct inaccuracies in your personal information through your account settings or by contacting our customer support.
3. Deletion: You can request the deletion of your personal data. However, we may retain certain information for legal and business purposes.
4. Opt-Out: You can opt-out of receiving promotional emails by following the instructions in our communications.

7. Data Security

We take data security seriously and have implemented reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

8. International Data Transfers

By using our website, you consent to the transfer of your data to [UK] and other locations where we operate or have partnerships globally. We take precautions to ensure the lawful transfer and processing of your data, regardless of your location.

9. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and we will indicate the date of the last update. We encourage you to review this policy periodically to stay informed about our data practices.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us.

Our customer support team is available to assist you and address any privacy-related issues.

Liabilities and User Responsibilities;

Samraj Fashion is dedicated to protecting your privacy and complying with data protection regulations. We consider it your responsibility to review and understand our Privacy Policy, including the use of cookies and the management of your data.

By visiting our website and interacting with our services, you acknowledge that you are aware of the practices outlined in this policy. Samraj Fashion shall not be held liable for any issues arising from user negligence or failure to adhere to our policies, including cookie preferences and data management.