Terms and Conditions

Terms and Conditions for Samraj Fashion

1. Acceptance of Terms:

By accessing, using, or placing an order on the Samraj Fashion website, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Privacy and Data Protection:

We are committed to protecting your privacy. Our Privacy Policy below explains how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in our Privacy Policy.

3. Orders and Payments:

1. Order Placement: By placing an order, you agree that you are making a binding offer to purchase the products in your cart. We reserve the right to accept or decline your order at our discretion.
2. Payment: You agree to pay the total amount for your order, including applicable taxes and shipping fees, using one of the payment methods provided on our website.
3. Pricing: We strive to ensure accurate pricing, but in the event of an error, we reserve the right to correct the price and notify you before fulfilling your order.

4. Shipping and Delivery:

1. Shipping: We aim to deliver orders promptly, but delivery times may vary. Our Shipping Policy provides details on delivery estimates and methods.
2. Risk of Loss: Risk of loss and title for products pass to you upon delivery.

5. Returns and Refunds:

1. Return Policy: Please review our Returns & Exchanges Policy for information on returns, exchanges, and refunds.

6. Intellectual Property:

1. Ownership: All content on our website, including images, text, logos, and trademarks, is our intellectual property and may not be used without permission.
2. User Content: If you submit content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display that content.

7. Limitation of Liability:

1. Disclaimer: We provide our website and products “as is.” We are not responsible for any indirect, incidental, or consequential damages resulting from your use of our website or products.

8. Governing Law and Dispute Resolution:

1. Governing Law: These Terms and Conditions are governed by the laws of [UK].
2. Dispute Resolution: Any disputes arising from these terms shall be resolved through arbitration in accordance with the rules of the Arbitration Association in [UK].

9. Termination:

We reserve the right to terminate your access to our website and services at our discretion, with or without cause.

10. Changes to Terms and Conditions:

We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our website constitutes acceptance of the revised terms.

11. Contact Information:

If you have questions or concerns about these Terms and Conditions, please contact us.

Privacy Policy for Samraj Fashion

1. Introduction:

Welcome to Samraj Fashion’s Privacy Policy. At Samraj Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect:

1. Personal Information:We collect personal information such as your name, contact information, shipping address, and payment details when you make a purchase or create an account.
2. Usage Information: We collect information about your interactions with our website, including your IP address, browser type, and device information.
3. Cookies:We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences.

3. How We Use Your Information:

1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment, and customer support.
2. Communication: We may use your contact information to send you updates, promotions, and newsletters if you opt-in to receive them.
3. Improvement: We use data to enhance our website, products, and services, and to understand customer preferences.

4. Data Sharing:

1. Third-Party Service Providers: We may share your information with trusted third-party service providers to assist with order processing, shipping, payment processing, and analytics.
2. Legal Requirements: We may disclose your information if required by law, government request, or to protect our rights and safety.

5. Your Choices:

1. Account Information: You can update or correct your personal information by logging into your account.
2. Communication Preferences: You can manage your communication preferences by opting in or out of email notifications

6. Security:

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the security of your data.

7. Children’s Privacy:

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

8. International Data Transfers:

If you access our website from outside [UK], please be aware that your information may be transferred to, stored, and processed in [India and UK], where our servers are located. By using our services, you consent to such transfers.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised Privacy Policy on our website, and the date of the last update will be indicated.

10. Contact Us:

If you have questions, concerns, or requests related to this Privacy Policy, please contact us.

Shipping Policy for Samraj Fashion

1. Shipping Destinations:

At Samraj Fashion, we are delighted to offer our high-quality fashion products to customers worldwide. We ship to most international destinations, making our collections accessible to a global audience.

2. Shipping Options:

1. Standard Shipping: Our standard shipping option ensures reliable delivery within a specified timeframe, with tracking available.
2. Express Shipping: For customers seeking faster delivery, we offer an express shipping option for expedited service.

3. Shipping Times:

1. Domestic Shipping: For orders within [Your Country], please allow [X] business days for delivery via standard shipping and [Y] business days for express shipping.
2. International Shipping: International delivery times may vary depending on the destination and shipping method selected. Please refer to our checkout page for estimated delivery times to your specific location.

4.  Shipping Costs:

1. Domestic Shipping: Standard shipping within [Your Country] is available at a flat rate of [Amount], while express shipping is available at a flat rate of [Amount].
2.  International Shipping: Shipping costs for international orders are calculated at checkout and vary based on the destination, weight, and shipping method selected.

5. Order Processing:

1. Processing Time: We aim to process orders promptly. Orders are typically processed within [X] business days of payment confirmation.
2. Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.

6. Customs and Import Duties:

International Orders: Please note that international orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient and are not included in the purchase price.

7. Shipping Partners:

We partner with trusted shipping carriers to ensure reliable and efficient delivery. Our shipping partners may vary based on your location and chosen shipping method.

8. Lost or Delayed Shipments:

In the rare event of a lost or significantly delayed shipment, please contact our customer support team for assistance. We will work diligently to resolve any issues related to your order.

9. Shipping Restrictions:

1. P.O. Box Addresses: We cannot deliver to P.O. Box addresses. Please provide a physical shipping address for your order.
2. Restricted Destinations: There may be certain international destinations to which we are unable to ship. If you have concerns about your location, please contact our customer support team before placing an order.

10. Contact Us:

If you have questions, concerns, or requests related to this Privacy Policy, please contact us.